We can offer add-ons to fix costs. To order a add-on, simply order online (takes immediate effect). You can have multiples of the same add-on type in the account so the benefits add up. (i.e 5 add-on of the 2000 minute plan equals a total usage of 10,000 minutes allowed). Minutes are shared across all connections you have in your account.
Outbound Trunk Offers
*Our add-ons are very competitive and on occasions have been abused. Users would put their trunk to only route calls to mobiles without calling elsewhere (someimes also reselling access) which is not the normal use we would see. In normal scenarios, users would have calls to landlines, mobiles and 03 which is how the package has been designed and priced. 99% of users are not effected by this and need not worry. If your in doubt that your usage may mean most if not all your calls are only to landline, mobile or 03, get in touch first as we may need to verify your usage (9 in 10 times we say go ahead and add the add-on).
If you have a query about our service or how to migrate from your current setup to us (it’s easier than you think) then open a support ticket.